Vision
UNION GROUP always offers excellent customer service, cost effectiveness, quality and punctuality to its clients. Our employees are our main assets as they are the interface between the clients and the company and constantly look forward to enriching both.
Mission
UNION GROUP aspires to be known by its reputation as it expands globally; currently in three continents focusing on its quality and customer service.
ABOUT US
Established in 1982, UNION GROUP is one the leading international freight forwarding and project logistics management companies delivering cost-effective solutions throughout the five continents. UNION GROUP develops comprehensive freight forwarding plans tailored to meet specific requirements of customers. This is accomplished by learning customers’ exact objectives with regards to their internal and external requirements, thus ensuring that UNION GROUP will provide quality services more consistently than any other service provider in the market. Our tried and proven multimodal transportation routes whether to Africa, Europe, etc. ensures international reach whatever your cargo and timeframe is.
UNION GROUP always strives to valuing its customers preferences by offering them all they require from our private sources whether its from the Markets, Factories, or Suppliers.
Supported by its own offices and associates worldwide, UNION GROUP employs more than 300 professionals following each and every transaction we manage. With our Global Service Network across 9 countries at China, Thailand, Turkey, Bangladesh, Egypt, Qatar, Morocco, United Arab of Emirates, and Saudi Arabia and with 15 Branches; we aim to be the most reliable Freight Forwarding Company in the market with an inspired, people-driven and dedicated approach to serving our valued customers.
These offices help our customers to getting closer to their products they request which gives us the power in the market by controlling costs, time, quality, and trust
TIME-LINE
CORE VALUES
1
Customer Satisfaction
We are a Customer-Oriented Company and believe in developing strong, positive and long lasting relationships with our clients through respect, trust and Commitment; and intensely focused on providing our customer with best solutions for their needs.
2
Integrity & Transparency
We will always conduct business in a Highly Ethical manner and standards, Committed to Honesty and Professionalism and always seeking to taking fair decisions
3
Innovation
We are dedicated to deliver New Ideas, Products and Services and continually construct change in our business to meet our customer satisfaction.
4
Creating Value
In Today’s competitive world market place, we are striving to create value to our clients through providing Excellent Quality Products with competitive price.
5
Commitment & Accountability
Our customers can trust that we are committed to satisfy their requirements and that we are responsible for our actions and for meeting fixed objectives.
6
Team Work
We invest a lot in our employees because we believe that they are the foundation of out business. We want out trams to work positively, learn and grow with us in an excellent environment of teamwork.